Conditions of Use and
Privacy Policy
Welcome to www.castleproductsonline.com ("Castle
Products Online"). Castle Products Online and its affiliates
provide their services to you subject to the following conditions.
Please review the following terms and conditions governing your use
of, and purchase of products from, the Site. Please note that your
use of the Site constitutes your agreement to follow and be bound
by the Terms and Conditions. If you do not agree with the Terms and
Conditions, please do not use the Site.
Castleproductsonline.com is owned and operated by Castle Products
Online, LLC. You may contact Castle Products Online, LLC. by mail,
phone, fax or email:
Castle Products Online, LLC.
Attn: Customer Relations
440 St. Paul St.. Rochester, NY
14605 USA
Phone: 1-877-FOR-ZOOM (1-877-367-9666)
Fax: 1-585-325-4514
Email: info@castleproductsonline.com
Collection of
Information from Site Visitors
Castle Products Online collects the email addresses of visitors
that communicate with Castle Products Online via email and retain
information knowingly provided by the visitor to Castle Products Online.
Castle Products Online may track and collect "Traffic Data" when
you visit the Site, including IP address, domain server, and type
of web browser. Traffic Data is anonymous information that does not
personally identify you but is helpful for marketing purposes or for
improving your experience on the Site.
To make it possible for you to use the online "shopping cart,"
Castle Products Online uses "cookies" to keep track of items
you wish to purchase. Cookies may be used to gather information about
your preferences in order to make shopping easier. Cookies are small
pieces of information that are stored by your browser on your computer
when you visit the Site. Our cookies do not contain nor can track
your personally identifiable information. The use of cookies is standard
on the Internet and many major websites use them, but if you do not
wish to have a cookie on your system, you can set your browser preferences
to refuse them. You will still be able to make purchases from Castle
Products Online even if you set your browser to refuse cookies.
When a visitor performs a search on Castle Products Online's search
engine, Castle Products Online may record information on the search
being performed and may use that information to solve technical problems
with the service or to calculate overall usage statistics.
Use of Data Collected
Data collected by Castle Products Online will be used for editorial
and feedback purposes, for marketing and promotional purposes, for
statistical analysis of users' behavior, for product development,
for content improvement and layout changes of the Site. Names, postal
and email addresses, and phone numbers collected may be added to
Castle Products Online's database and used for future communications
regarding Site updates, new products and services, upcoming events,
and status of orders placed online.
Communications
to You
When you visit
Castle Products Online or send emails to us, you are communicating
with us electronically. You also consent to receive communications
from us electronically. We will communicate with you by email.
You agree that all agreements, notices, disclosures and other communications
that we provide to you electronically satisfy any legal requirement
that such communications be in writing. You agree that Castle Products
Online may occasionally send email to you for the purpose of advising
you of changes or additions to the Site, promotions, new products
and company news. Castle Products Online may also send you a trial
issue of a newsletter with useful information such as product tips
and training. If you want to remove your email address, follow
the instructions to unsubscribe included with the email message or
send a message requesting removal from future email to: admin@castleproductsonline.com. Non-Disclosure
of Personal Data to Third Parties
Castle Products Online, LLC does
not share, sell, trade, rent or distribute your personal information
to any other companies, organizations or persons. Exceptions would be
in response to subpoenas, court orders or legal process or in the
event that we find that your actions on our Site violate any laws,
our terms of use, or any of our usage guidelines for specific products
or services.
Opt-Out Right
As mentioned above (3), visitors may opt-out of having their information
collected for use by Castle Products Online for secondary purposes,
by contacting Castle Products Online via mail, phone, fax or email.
Ability to Correct
Personal Data
Upon request via mail, phone, fax or email, Castle Products Online
will provide to visitors a summary of any personal information retained
by Castle Products Online regarding the visitor. Visitors may modify,
correct, change, or update their personal record or cause their personal
record to be removed from Castle Products Online's database. Castle
Products Online will send personal records to the email address on
file for the visitor name associated with it.
Collection of
Personal Data from Children
Castle Products Online will not knowingly collect or use information
from children under the age of eighteen (children). Castle Products
Online does not knowingly provide any personal information collected
from children, regardless of its source, to any third party for any
purpose whatsoever. No information collected from children is knowingly
used for any marketing or promotional purposes whatsoever, either
inside or outside Castle Products Online.
Transaction
Castle Products Online is using the best SSL protocol
(Secure Sockets Layer) technology available today to secure your
transaction. All you need to do is select "Secure Checkout" from
the shopping cart once you are done shopping and our GeoTrust web
server certificate will secure your transaction. With a 128-bit
SSL encryption, a link between our server and your browser is established
and all communication remains confidential. Confidential information
cannot be viewed, intercepted or altered. For additional information
visit www.geotrust.com.
If you use PayPal, you will be sent to their secure site for the
final transaction. Castle Products Online
is not responsible for the security of information transmitted by
Paypal. For information relating to security and privacy issues related
to online transactions using Paypal, please direct your attention
to Paypal's User Agreement at www.paypal.com.
Please note that Castle Products Online cannot assure you that any
data transmission over the Internet or any network is absolutely secure.
Therefore, you transmit your information at your own risk and Castle
Products Online does not assume any responsibility for illegal access
and use of your personal information.
Castle Products
Online's Right to Change Privacy Policy
Castle Products Online reserves the right to change
the Conditions of Use & Privacy Policy at any time. We recommend
that you periodically review the Conditions of Use and Privacy Policy
for any changes. Whenever we make a change, we will post the updated
or modified the Conditions of Use and Privacy Policy at the Site
and encourage you to review the changes. By using the Site, you
agree to be bound by the Terms of the Conditions of Use and Privacy
Policy, as amended from time to time.
Copyright
All content included on this Site, such as text, graphics, logos,
button icons, images, audio clips, digital downloads, data compilations,
and software, is the property of Castle Products Online or its content
suppliers and protected by United States and international copyright
laws.
Trademarks
Notwithstanding any information contained in the Disclaimer with regards to the marks CASTLE & ZOOM,
CASTLE PRODUCTS ONLINE, and all the graphics, logos, page headers,
button icons, scripts, and service names are trademarks or trade
dress of Castle Products Online or its subsidiaries and partners.
("TRADEMARKS") TRADEMARKS may not be used in connection
with any product or service that is not Castle Products Online's,
in any manner that is likely to cause confusion among customers,
or in any manner that disparages or discredits Castle Products Online
and its partners. All other trademarks not owned by Castle
Products Online or its subsidiaries and partners that appear on
this Site are the property of their respective owners, who may or
may not be affiliated with, connected to, or sponsored by Castle
Products Online or its subsidiaries and partners.
License and
Site Access
Castle Products Online grants you a limited license
to access and make personal use of this Site and not to download
(other than page caching) or modify it, or any portion of it, except
with express written consent of Castle Products Online. This license
does not include any resale or commercial use of this Site or its
contents; any collection and use of any product listings, descriptions,
or prices; any derivative use of this Site or its contents; any
downloading or copying of account information for the benefit of
another merchant; or any use of data mining, robots, or similar
data gathering and extraction tools. This Site or any portion of
this Site may not be reproduced, duplicated, copied, sold, resold,
visited, or otherwise exploited for any commercial purpose without
express written consent of Castle Products Online. You may not frame
or utilize framing techniques to enclose any trademark, logo, or
other proprietary information (including images, text, page layout,
or form) of Castle Products Online and our affiliates without express
written consent. You may not use any meta tags or any other "hidden
text" utilizing Castle Products Online's name or trademarks without
the express written consent of Castle Products Online. Any unauthorized
use terminates the permission or license granted by Castle Products
Online. You are granted a limited, revocable, and nonexclusive right
to create a hyperlink to the home page of Castle Products Online so
long as the link does not portray Castle Products Online, its affiliates,
or their products or services in a false, misleading, derogatory,
or otherwise offensive matter. You may not use any Castle Products
Online logo or other proprietary graphic or trademark as part of the
link without express written permission.
Product Descriptions
Castle Products Online and its affiliates attempt to be as accurate
as possible. However, Castle Products Online does not warrant that
product descriptions or other content of this Site is accurate, complete,
reliable, current, or error-free. If a product offered by Castle Products
Online itself is not as described, your sole remedy is to return it
in unused condition.
Risk of Loss
All items purchased from Castle Products Online are made pursuant
to a shipment contract. This means that the risk of loss and title
for such items pass to you upon our delivery to the carrier. We inspect
each product before it is shipped to make sure that there is no damage
before it leaves the warehouse. If your product arrives damaged, please
contact us immediately so we can help you file a claim with the shipping
company.
Returns and
Exchange
All products purchased through Castle Products Online are backed
by our 30 day 100% Satisfaction Guarantee. You can return or exchange
your purchase within 30 days after the shipment date if you are dissatisfied
for any reason. All returns must be accompanied by a return authorization
number and must be received at Castle Products Online within 30 days
after the shipment date. All products must be undamaged to be eligible
for return or exchange. Shipping charges that you incurred will not
be refunded unless the return is due to our error.
Promotions
Certain promotions may only apply to first time customers or be limited
time offers. These offers exclude all taxes and shipping fees. Only
one discount per household may be allowed. These offers may not be
valid with any other coupons or discounts and cannot be applied to
previously placed orders. Coupons or gift certificates have no cash
value. Castle Products Online reserves the right to establish minimum
purchase amounts required to qualify for any special offers. Offers
may be discontinued at any time.
Prices
The prices displayed on the Site are quoted in
United States dollars. Prices are subject to change without notice.
Third Party Websites
Castle Products Online may provide links to websites
that are owned and operated by third parties. However, Castle Products
Online does not endorse the content on those sites and the Conditions
of Use & Privacy
Policy of these third party websites may differ from those of Castle
Products Online. You view any third party websites linked from Castle
Products Online at your own risk.
DISCLAIMER
OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY CASTLE PRODUCTS ONLINE
ON AN "AS IS" AND "AS
AVAILABLE" BASIS. CASTLE PRODUCTS ONLINE MAKES NO REPRESENTATIONS
OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION
OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED
ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT
YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CASTLE PRODUCTS
ONLINE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. CASTLE PRODUCTS ONLINE DOES NOT WARRANT
THAT THIS SITE, ITS SERVERS OR E-MAIL SENT FROM CASTLE PRODUCTS ONLINE
ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CASTLE PRODUCTS ONLINE
WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE
OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL,
PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES
OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY
TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS
MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW
By visiting Castle Products Online, you agree that the laws of the
State of New York, without regard to principles of conflict of laws,
will govern these Conditions of Use and any dispute of any sort that
might arise between you and Castle Products Online or its affiliates.
DISPUTES
Any dispute relating in any way to your visit to Castle Products
Online or to products you purchase through Castle Products Online
shall be submitted to confidential arbitration in Rochester, New York,
except that, to the extent you have in any manner violated or threatened
to violate Castle Products Online's intellectual property rights,
Castle Products Online may seek injunctive or other appropriate relief
in any state or federal court in the State of New York, and you consent
to exclusive jurisdiction and venue in such courts. Arbitration under
this agreement shall be conducted under the rules then prevailing
of the American Arbitration Association. The arbitrator's award shall
be binding and may be entered as a judgment in any court of competent
jurisdiction. To the fullest extent permitted by applicable law, no
arbitration under this Agreement shall be joined to an arbitration
involving any other party subject to this Agreement, whether through
class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Castle Products Online reserves the right to make
changes to the Site policies, and these Conditions of Use at any time.
If any of these conditions shall be deemed invalid, void, or for
any reason unenforceable, that condition shall be deemed severable
and shall not affect the validity and enforceability of any remaining
condition.
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