Need Help? Have Questions?

Are the transactions secure?

Yes! We are using the best SSL (Secure Sockets Layer) technology available today. All you need to do is select "Secure Checkout" from the shopping cart once you are done shopping and our GeoTrust web server certificate will secure your transaction.With a 128-bit SSL encryption, a link between our server and your browser is established and all communication remains confidential. You can rest assured that your credit card account number and other confidential information cannot be viewed, intercepted or altered.
 
If you use PayPal, you will be sent to their secure site for the final transaction. 

What about commercial accounts?

A Commercial Credit Account can be requested by businesses. Upon receipt of your request, a customer representative will be contacting you and a Commercial Credit Application Form will be forwarded to you.

An initial purchase through the Online Store and a minimum monthly volume are required to open and maintain a commercial account. The entire Commercial Credit Application will have to be completed or processing will be delayed. Upon verification of the information provided, CPO reserves the right to accept or deny credit.

What is PayPal?

PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account. For more information visit the PayPal site.

Does it cost money to sign up for PayPal?

No. It is free to open and send money using a PayPal account.

Is PayPal secure?

Yes. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.

What is the free Rochester, NY delivery?

If you live within the Rochester area, you can choose this option for your delivery method. Once your order is confirmed, you will receive your order within two days. If you have further questions, please email us (info@castleproductsonline.com).

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